The library

What it does

Eighty things, each with the exact text you'd send. Grouped around where the money moves in a trades business, then everything around it. Find the leak you have.

01 Leads 7

Every call answered, every inquiry sorted, every enquiry booked, the warm ones surfaced. 7 entries.

Leads 1 of 7Office

Text back every missed call

The text you'd send:
  1. Text back every call we miss, within seconds, and get them booked.

What you get A text to the caller within seconds, a booked visit on your board, and a text to you saying who called and what happened.
Leads 2 of 7Office

Let customers book in your website chat and on WhatsApp

The text you'd send:
  1. Let people book a visit through the chat on our website and on WhatsApp.

What you get Bookings that arrive while you're on a roof, already on the board, with a text to you for each one.
Leads 3 of 7Office

Answer customer questions around the clock, in your voice

The text you'd send:
  1. Answer customer questions any time, day or night, the way we'd say it.

What you get Customers answered at any hour, and a text to you whenever one needs a person.
Leads 4 of 7Superintelligence

Show me my warmest leads and ask before you contact them

The text you'd send:
  1. Show me who's warmest right now and ask me before you reach out.

What you get A short ranked list, a reason per name, and a yes-or-no you answer by text.
Leads 5 of 7Office

Tell me the moment a job is booked or a customer needs a person

The text you'd send:
  1. Text me the moment a job is booked, and the moment a customer needs a person.

What you get No surprises on the board, and no customer left waiting for an answer only you can give.
Leads 6 of 7Office

Read my inbox every morning and tell me which inquiries are real work

The text you'd send:
  1. Every morning, go through the inbox and tell me which new inquiries are real work, who's still waiting on us, and what's missing before we can quote.

What you get One morning text with the real inquiries, what each one needs, and who's waiting.
Leads 7 of 7Office

Draft replies to new inquiries in my voice

The text you'd send:
  1. For every new inquiry, draft a reply the way I'd write it, asking for whatever we still need to quote. I'll read them before they go.

What you get Replies ready to send, each one specific to the inquiry, and a count of what it wrote.

02 Quotes 7

Drafted from your price book, chased until they answer, and the money already in the pipeline that nobody is going after. 7 entries.

Quotes 1 of 7Office

Draft the quote from our price book, a walkthrough video or site photos

The text you'd send:
  1. Draft a quote for the Elm St job from the video I just sent, priced from our price book. Show me every line before it goes on the board.

What you get A quote you only have to check, sitting as a draft on your board, with the scope it saw and the past quotes it compared.
Quotes 2 of 7Office

Build the full bid checklist for every commercial job

The text you'd send:
  1. For every commercial job we bid on, build the full checklist and walk me through it so nothing gets missed.

What you get A bid that goes in complete and on time, and no deadline found the day after.
Quotes 3 of 7Superintelligence

Find the revenue sitting in quotes we never closed

The text you'd send:
  1. Find every quote we sent and never closed, and tell me what's still worth going after.

What you get A ranked list with the value, the reason each one could close now, and a one-line ask: want me to text them?
Quotes 4 of 7Office

Chase every follow-up so no quote goes cold

The text you'd send:
  1. Follow up on every open quote until it's a yes, a no, or a real reason to stop.

What you get Follow-ups sent, not drafted. A running list of who answered and who's next.
Quotes 5 of 7Office

List the quotes that have gone quiet, and draft the follow-up for each

The text you'd send:
  1. Every morning, show me the quotes that have gone quiet, biggest first, with a follow-up drafted for each.

What you get One morning list, a draft per quote, and the skipped-and-why.
Quotes 6 of 7Office

Watch for customers who accept a quote by email, and move the job forward

The text you'd send:
  1. Watch my email for customers who've accepted a quote in writing but are still sitting as awaiting response, and move them forward.

What you get No quote sitting as "awaiting response" after the customer already said yes, and a text for each one it found.
Quotes 7 of 7Superintelligence

Text old leads the moment they qualify for a new rebate

The text you'd send:
  1. When a new rebate comes out, find everyone we've quoted or spoken to who qualifies and text them.

What you get A list of who qualifies, the texts sent, and the replies as they land.

04 Jobs and crew 9

Booked, staffed, done, and every extra priced. 9 entries.

Jobs and crew 1 of 9Office

Turn an accepted quote into a booked job, and ask the customer which times suit them

The text you'd send:
  1. When a quote is accepted, turn it into a job with the same line items, thank the customer, and ask which days work for them.

What you get A job on the board with a date on it, and no "I'll call them to book" on your list.
Jobs and crew 2 of 9Office

Write the handoff note so the crew knows the job before they arrive

The text you'd send:
  1. When a quote is accepted, send the scheduler the customer, scope and access notes, and make sure the crew has the same before they arrive.

What you get A crew that turns up knowing the job, and no accepted quote sitting unscheduled.
Jobs and crew 3 of 9Office

Send tomorrow's schedule every evening, with the conflicts and gaps flagged

The text you'd send:
  1. Every evening, send each crew member their own stops for tomorrow, and send me the day with anything double-booked, unstaffed or too far apart at the top.

What you get A crew that knows tomorrow tonight, and no surprises first thing.
Jobs and crew 4 of 9Office

Check in with each crew member in the morning, and flag anyone not clocked in

The text you'd send:
  1. Every weekday morning, send each of the crew their own day, then tell me if anyone on the schedule hasn't clocked in.

What you get A crew that starts the day knowing it, and you knowing who didn't.
Jobs and crew 5 of 9Office

Tell me which jobs are actually finished, and which ran over the hours we quoted

The text you'd send:
  1. Which jobs this week have passed their date with no proof they're done? And show me hours logged against hours quoted, job by job.

What you get Jobs closed on evidence, labour trouble caught mid-week, and a Friday debrief you can read in a minute.
Jobs and crew 6 of 9Office

Capture scope changes on site, so extra work gets priced and approved, not given away

The text you'd send:
  1. When the crew reports extra work on a job, note it on the job with the date and who asked, price it from our rates, and get the customer's okay before we do it.

What you get Extras on the invoice instead of in the margin.
Jobs and crew 7 of 9Office

Attach the right checklist to every job

The text you'd send:
  1. Put our commissioning checklist on every heat pump install, so the crew sees it when they arrive.

What you get The right checklist on every job without anyone remembering to attach it.
Jobs and crew 8 of 9Office

Summarize the crew's group chat, so I don't have to scroll back

The text you'd send:
  1. Summarize what happened in the crew chat today: problems, decisions, and anything someone's still waiting on.

What you get The day in a few lines, and nothing important buried up the thread.
Jobs and crew 9 of 9Office

Post the day's job photos to the team as one daily log

The text you'd send:
  1. Every evening, put today's photos together by job and post the log to the crew group.

What you get Everyone seeing the day's work in one place, and the photos where they'll be found.

05 Getting paid 5

Billed the day it finishes, chased until it's paid. 5 entries.

06 Customers and repeat revenue 5

Remembered, booked back, signed up, and asked for the review. 5 entries.

Customers and repeat revenue 1 of 5Superintelligence

Remember each customer and reach out at the right moment

The text you'd send:
  1. Remember every customer and reach out when it's the right time for them.

What you get Customers who hear from you at the right time, without anyone keeping a list.
Customers and repeat revenue 2 of 5Office

Book the yearly maintenance visits our customers forget

The text you'd send:
  1. Book the yearly maintenance visit for every customer who's due, before they forget.

What you get A full maintenance calendar that fills itself, and revenue that arrives on schedule.
Customers and repeat revenue 3 of 5Superintelligence

Build a membership for every install: reminders, tune-ups, perks

The text you'd send:
  1. Sign every customer up for a membership after their install, and run it.

What you get Recurring revenue that doesn't depend on this month's ads.
Customers and repeat revenue 4 of 5Office

Reconnect with past customers at the right time of year for their service

The text you'd send:
  1. Before every season, find the customers we did that work for last year who haven't booked it this year, and reach out in my words.

What you get Last year's customers back on the board before they call someone else.
Customers and repeat revenue 5 of 5Office

Ask happy customers for a review, at the right moment

The text you'd send:
  1. When a job's done and paid with no complaints, ask the customer for a Google review in my words.

What you get Reviews asked for while the job is fresh, from the people who'd say yes.

07 Marketing 5

Which channel pays, and the campaigns it runs. 5 entries.

The field team 6

The app for reps on the road. 6 entries.

Paperwork and filing 6

Your own forms filled, your photos filed, a folder for every job. 6 entries.

Paperwork and filing 1 of 6Office

Keep a folder for every job, and a log of every certificate and permit

The text you'd send:
  1. When a job is booked, make its folder from our template. Log every certificate and permit that comes in, and tell me when an active job is missing one.

What you get A folder for every job without anyone making one, and a certificate log you never have to build the night before an audit.
Paperwork and filing 2 of 6Office

File every photo, voice memo and document to the right job, automatically

The text you'd send:
  1. Whatever the crew sends, work out which job it belongs to, name it our way, and file it in that job's folder.

What you get Every photo where the next person will find it, and no evening of filing.
Paperwork and filing 3 of 6Office

Fill our own Word and Excel forms from the job record

The text you'd send:
  1. Fill our site safety form for the Oak St job from what we know, and put it in the job folder.

What you get The form filled and filed, in the time it takes to ask.
Paperwork and filing 4 of 6Office

Keep a weekly hours spreadsheet for every crew member, ready for payroll

The text you'd send:
  1. Keep a weekly spreadsheet of hours by crew member and job, and have it ready before payroll.

What you get The payroll sheet done before anyone asks for it, and no Friday afternoon adding up timesheets.
Paperwork and filing 5 of 6Office

Build the purchasing list straight from the quote

The text you'd send:
  1. Turn the Oak St quote into a purchasing list in the job folder.

What you get A list to walk into the supply house with, made before you've left the driveway.
Paperwork and filing 6 of 6Office

Turn a job's photos into a clean PDF recap for the customer

The text you'd send:
  1. Build a recap of the Maple St job for the customer from the photos and notes, as a PDF.

What you get A recap that makes the invoice easier to pay.

Numbers you can trust 7

Clean data, checked figures, no inventing, and the daily and weekly summary. 7 entries.

Numbers you can trust 1 of 7Superintelligence

Pull my data together, clean it, and keep it clean every day

The text you'd send:
  1. Pull all our data together, clean it up, and keep it clean.

What you get One set of records you can trust, and a daily line saying what it fixed.
Numbers you can trust 2 of 7Superintelligence

Build the systems that keep our data up to date, no manual copying

The text you'd send:
  1. Build whatever it takes so nobody has to copy data from one tool to another again.

What you get Tools that agree with each other, without a person in the middle.
Numbers you can trust 3 of 7Office

Check every number against our records before I see it

The text you'd send:
  1. Check every number against our records before you show it to me.

What you get Numbers you can repeat in a meeting without checking.
Numbers you can trust 4 of 7Office

Never make things up

The text you'd send:
  1. If you don't know, say so.

What you get An answer you can trust, or an honest "I don't know yet".
Numbers you can trust 5 of 7Superintelligence

Text me the three things that matter most every morning

The text you'd send:
  1. Every morning, text me the three things that matter most today.

What you get The day's priorities in one text, and a yes-or-no on each.
Numbers you can trust 6 of 7Office

Send me a daily and weekly summary of revenue, jobs done and money collected

The text you'd send:
  1. Every evening, send me what got done today against what was scheduled and what came in. Every Monday, the week.

What you get The day in a glance, the week in a minute, and no bookkeeper needed to get either.
Numbers you can trust 7 of 7Office

Tell me how many new customers we got this month, and how much of our work is recurring

The text you'd send:
  1. How many of the customers we served this month are new, and what share of our work is recurring versus one-off?

What you get Two numbers you can repeat in a meeting, and a trend you can act on.

Connects to what you run 5

Your tools stay your tools. 5 entries.

Don't see the thing you need?

Ask it. If you want a workflow, a report or a process that isn't here, it builds it. That's entry 34.

Build me a new report, workflow or process